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FAQs

Frequently Asked Questions to Bigfoot

Are these socks only for people with big feet?

  • Great question. And the answer is absolutely not! Despite his name, the legend actually goes that Bigfoot had average size feet-- who knew, right?!
  • Our socks typically fit Men's shoe size 7-13 and Women's shoe size 4-10.

    What happens if I hate the socks I get?

    • Bigfoot is a savvy businessman, but he is also man (beast?) enough to admit when he is wrong.
    • If we send a damaged pair of socks to you, we will happily ship you a new one at no cost. If there is no damage, then all sock shipments are final. 

    But seriously, what is the returns/exchange policy?

    • Bigfoot is a savvy businessman, but he's also man (beast?) enough to admit when he is wrong.
    • If we send a damaged pair of socks to you, we will happily ship you a new one at no cost. If there is no damage, then all sock shipments are final. 

    How can I update my billing/shipping information?

    • No problem! Simply click on the link near the bottom of the email receipt you received when you purchased your sock subscription.
    • Just look for the blue text hyperlink that says "Update your billing information" and click there! Then you will need to enter the email address and password associated with your account.

    More questions? Please email the appropriate email address below:

    We will respond to your emails as soon as possible!

    Thanks,

    The Bigfoot Sock Co. Team